At Asian Hobby Crafts, we strive to provide you with high-quality products and excellent customer service. We want you to be completely satisfied with your purchase, but we understand that sometimes things may not go as planned. If for any reason you are not happy with your purchase, please read our refund policy below.
You may be eligible for a refund if:
- The item(s) you received are damaged or defective.
- The item(s) you received are different from the ones you ordered.
- You received the wrong quantity of items.
Please note that we do not offer refunds for change of mind or if you simply do not like the product.
To initiate a refund, please contact us at firstname.lastname@example.org within 7 days of receiving your order. Please provide us with your order number, a detailed explanation of the issue, and any relevant photos.
Once we receive your request, we will review it and respond with instructions on how to return the item(s). Please do not send any items back without first receiving confirmation from us.
Upon receiving the returned item(s), we will inspect them and process the refund within 7-10 business days. The refund will be issued to the original payment method used to make the purchase.
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at:
Asian Hobby Crafts LLP Email: email@example.com
Thank you for shopping with Asian Hobby Crafts!